.Five9 (FIVN) has actually been granted the 2024 Aragon Research Study Development Honor for Artificial Intelligence Get in touch with Centers as well as called a Forerunner in two Aragon Study World reports: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. The firm was actually identified as one of the most important merchant in the artificial intelligence Broker Platforms report.At the primary of Five9’s innovation is their eyesight for The brand new CX, where AI Representatives and AI-empowered Human being Agents work together to deliver hyper-personalized customer experiences. The company lately introduced new developments consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use of technology in market advancement as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Study World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Research study Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand new CX, ou00f9 Representatives AI et Professionals Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually additionally named a Forerunner in The Aragon Research Study Planet for AI Broker Operating Systems in the ICC, 2025 and Aragon Research Entire World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX Platform, has been actually named a winner of the 2024 Aragon Investigation Development Award for Artificial Intelligence Contact Centers. Furthermore, Five9 has actually been actually called an Innovator in 2 Aragon Study Planet records: artificial intelligence Agent Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025. This recognition from Aragon Study underscores Five9’s setting as an innovator in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 document jobs Five9 as the best
critical merchant rated in
the record, identifying Five9 s critical sight for AI-driven development in CX. At the primary of the innovation is Five9’s vision for The brand new CX where AI Brokers and also AI-empowered Human Brokers work together to provide hyper-personalized, straightforward consumer expertises. Through enabling businesses to provide transformative consumer interactions while reducing expenses and also enhancing productivity, Five9 is actually specifying new requirements for AI-powered services in the contact facility sector.
AI is fundamental for generating phenomenal customer adventures, as well as our company are recognized to become identified by AragonStudy as cutting-edge for our efforts to drive the intelligent contact center ahead, claimed Jonathan Rosenberg, Chief Technology Policeman and also Director of AI, Five9. Our focus has been, and also will definitely continue to be, helping services supply those expertises with simple tools as well as abilities. Along with each new development, we take a step forward for each Five9 and for the business in its entirety.
The Aragon Investigation Technology honor determines service providers leveraging visionary use of modern technology to certainly not just adjust as markets transform, however to actively interfere with and inform exactly how their markets will definitely advance. Five9 was actually formally shown along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards event.Five9’s commitment to development, specifically its sight for mixturing artificial intelligence Representatives as well as AI-empowered Human Representatives, is actually establishing a brand new criterion for exactly how companies can supply hyper-personalized and smooth consumer adventures, stated Jim Lundy, Owner, CEO as well as Lead Professional, Aragon Study. This award and also file id improves Five9’s dedication to providing AI innovations for CX.
Earlier this year, the business launched brand-new developments, including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 Artificial Intelligence Agents, that enhance the technique providers move toward CX, driving far better results for each customers and agents. Regarding Five9. The Five9 Smart CX System, powered through Five9 Wizard AI, delivers a detailed rooms of solutions to electrical power AI-elevated consumer adventures that deliver much better business outcomes and Bring Happiness to CX.
Our consolidated cloud-native offering enables hyper-personalized consumer experiences as well as more equipped staff members, making every client interaction much more connected, simple, as well as individual. Trusted through 2,500 +clients and 1,400+ companions worldwide, Five9 brings together the energy of artificial intelligence, our system, and also our individuals to drive AI-elevated CX.For additional information, go to www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Civil liberties Set aside.
The identification of an Aragon Research study honor victor is actually certainly not an endorsement by Aragon Investigation of any type of provider, item, or solution. Scenery source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FAQ. What major awards performed Five9( FIVN) win in 2024 from Aragon Research? Five9 gained the 2024 Aragon Research Study Development Award for Artificial Intelligence Get In Touch With Centers as well as was called an Innovator in two Aragon Research Planet records: AI Broker Operating Systems in the ICC, 2025, and Intelligent Connect With Facility, 2025.
What new AI items carried out Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents to improve client expertise administration.Just how does Five9’s( FIVN )BRAND-NEW CX sight impact customer care? Five9’s brand new CX sight blends AI Brokers along with AI-empowered Individual Agents to deliver hyper-personalized, simple and easy consumerexpertises while decreasing costs and improving performance.
What was actually Five9’s( FIVN) calculated role in the Aragon Research World 2025 document? Five9was placed as the best important provider in the AI Agent Operating Systems in the ICC, 2025 report, acknowledging their key sight for AI-driven advancement in CX. When carried out Five9( FIVN) acquire the AragonStudy Technology
Honor
?
Five9 was actually officially shown along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.